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Time Back By Laura

ADMIN SUPPORT

SO YOU CAN FOCUS ELSEWHERE.

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About Us

Hi, I'm Laura.

Like many small business owners, I know how quickly the admin can pile up. The emails, scheduling, invoicing, paperwork, and countless little tasks behind the scenes can take valuable time away from growing your business and doing the work you actually love.

That's exactly why I started Time Back by Laura.

My goal is simple, to give business owners back their time. I help take care of the administrative tasks that often get pushed to the bottom of the to-do list, allowing you to focus on your clients, your goals, and the bigger picture.

I'm passionate about organisation, efficiency, and helping businesses run smoothly. With a strong attention to detail and a genuine commitment to supporting my clients, I pride myself on being a reliable extension of your business.

When you work with me, you're not just hiring a virtual assistant—you're gaining someone who is invested in your success and dedicated to helping make your day-to-day operations easier.

More time. Less stress. Better business.

I look forward to supporting you and helping your business thrive.

WHY WORK WITH TIME BACK BY LAURA?

⭐ 15+ Years Administration & Customer Service Experience

⭐ Reliable & Professional Support

⭐ Flexible Services Tailored To Your Business

⭐ Strong Organisation & Attention To Detail

⭐ Experienced Across Multiple Industries

⭐ Dedicated To Helping Businesses Thrive

Services

How I Can Support Your Business

Reliable virtual assistant services designed to save you time, reduce stress, and keep your business running smoothly.

📋 Administrative Support

Keeping your business organised and running efficiently behind the scenes.

  • Email management

  • Data entry

  • Document preparation

  • File and records management

  • Database management

  • Task tracking

  • General administration support

  • Workflow organisation

📅 Scheduling & Coordination

Helping you stay on top of appointments, bookings, and day-to-day operations.

  • Appointment scheduling

  • Meeting coordination

  • Booking management

  • Calendar organisation/ management

  • Team coordination

  • Client follow-ups

  • Reminders and confirmations

  • Workflow coordination

🤝 Client & Customer Support

Providing professional communication and exceptional customer service.

  • Customer enquiries

  • Client communication / follow up

  • Client onboarding assistance

  • CRM updates and management

  • Professional communication

  • Customer experience support

⚙️ Business Operations Support

  • Process management

  • Workflow coordination

  • Project support

  • Reporting & documentation

  • Supplier & contractor liaison

Additional Support

🎨 Canva Graphics & Content Scheduling

💰 Accounts Administration Support

📊 Database & Record Management

🔍 Research & Business Documentation

📧 Inbox & Communication Management

📁 Systems & Process Organisation

Packages

Support that fits where you are now

and grows with you

Choose the level of support that feels right for your business with room to shift as your season changes.

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THE ESSENTIALS Package

10 HOURS

PER MONTH

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THE MOMENTUM Package

20 HOURS

PER MONTH

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THE FREEDOM Package

30+ HOURS

PER MONTH

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CASUAL HOURLY SUPPORT

AD HOC / IRREGULAR ASSISTANCE

  • For one-off tasks or flexible

support as needed.

  • Minimum booking: 2 hours

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RUSH RATE

(EXISTING CLIENTS ONLY) URGENT PRIORITY SUPPORT

  • Work required within less than 48 hours notice

  • Evening requests

  • Weekend work

  • Public holiday

(Charged separately from standard package hours)

Follow us on instagram @timebackbylaura

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Testimonials

We’re passionate about giving business owners their time back through dependable, stress-free support. But don’t just take our word for it, see what our clients are saying.

Working with Laura was always a pleasure.

She is highly organised, consistently professional, and always willing to step in and help with additional tasks and projects.

Laura has an excellent phone manner and communicates clearly and confidently with both clients and colleagues.

She is proactive in bringing forward new ideas to help grow the business and is fantastic when it comes to building strong relationships with customers.

Laura was a valuable asset to our team.

Mark

Manager / Owner

Laura is a highly skilled administration professional who implements effective and organised systems to manage day-to-day tasks, communications, and procedures. Her strong organisation and time management skills ensure all administrative tasks are completed efficiently and to a high standard, making collaboration seamless and easy.

During the time we worked together, Laura structured workloads effectively to ensure all projects were completed on time and with great attention to detail. She is reliable, proactive, and consistently demonstrates a high level of professionalism. I would confidently recommend Laura to any team seeking a capable and organised administrative professional.

Cheyne

Administration

Tammy

Administration

Contact Us

Thank you! Your enquiry has been sent successfully.

Address

Sunshine Coast QLD, Australia

Email

timebackbylaura@gmail.com

Ready To Get Your Time Back?

Stop spending valuable hours buried in administration and focus on what you do best.

More Time. Less Stress. Better Business.