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Time Back By Laura

ADMIN SUPPORT SO YOU CAN FOCUS ELSEWHERE.

Helping small business owners reclaim their time

through organised, stress-free virtual admin support

You didn’t start your business to be buried in admin.

Overflowing inboxes. Missed follow-ups. Never-ending to-do lists.

When everything depends on you, it’s hard to grow without burning out.

Time Back by Laura gives you the support you need to stay organised, save time, and focus on what actually moves your business forward.

My Services

How I Can Support Your Business

Reliable virtual assistant services designed to save you time, reduce stress, and keep your business running smoothly.

📋 Administrative Support

Keeping your business organised and running efficiently behind the scenes.

  • Email management

  • Data entry

  • Document preparation

  • File and records management

  • Database management

  • Task tracking

  • General administration support

  • Workflow organisation

📅 Scheduling & Coordination

Helping you stay on top of appointments, bookings, and day-to-day operations.

  • Appointment scheduling

  • Meeting coordination

  • Booking management

  • Calendar organisation/ management

  • Team coordination

  • Client follow-ups

  • Reminders and confirmations

  • Workflow coordination

🤝 Client & Customer Support

Providing professional communication and exceptional customer service.

  • Customer enquiries

  • Client communication / follow up

  • Client onboarding assistance

  • CRM updates and management

  • Professional communication

  • Customer experience support

⚙️ Business Operations Support

  • Process management

  • Workflow coordination

  • Project support

  • Reporting & documentation

  • Supplier & contractor liaison

Additional Support

🎨 Canva Graphics & Content Scheduling

💰 Accounts Administration Support

📊 Database & Record Management

🔍 Research & Business Documentation

📧 Inbox & Communication Management

📁 Systems & Process Organisation

WHY WORK WITH TIME BACK BY LAURA?

⭐ 15+ Years Administration & Customer Service Experience

⭐ Reliable & Professional Support

⭐ Flexible Services Tailored To Your Business

⭐ Strong Organisation & Attention To Detail

⭐ Experienced Across Multiple Industries

⭐ Dedicated To Helping Businesses Thrive

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About Me

Hi, I'm Laura, founder of Time Back by Laura.

Like many small business owners, I know how quickly the admin can pile up. The emails, scheduling, invoicing, paperwork, and endless behind the scenes tasks can take valuable time away from growing your business and doing the work you actually enjoy.

That’s exactly why I started Time Back by Laura.

I’m passionate about helping business owners feel more organised, less overwhelmed, and supported in the day-to-day running of their business. My goal is simple, to give you back your time so you can focus on your clients, your goals, and the bigger picture.

With a strong attention to detail, a calm and reliable approach, and over 15 years of experience in administration and customer support roles, I pride myself on becoming a trusted extension of the businesses I work with. I genuinely care about creating systems that make life easier and helping businesses run more smoothly behind the scenes.

When you work with me, you can expect reliable support, open communication, and someone who is invested in your success just as much as you are.

More time. Less stress. Better business.

I look forward to supporting you and helping your business thrive.

My Packages

Support that fits where you are now

and grows with you

Choose the level of support that feels right for your business with room to shift as your season changes.

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THE ESSENTIALS Package

10 HOURS

PER MONTH

$75 per hour

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THE MOMENTUM Package

20 HOURS

PER MONTH

$70 per hour

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THE FREEDOM Package

30+ HOURS

PER MONTH

$65 per hour

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CASUAL HOURLY SUPPORT

AD HOC / IRREGULAR ASSISTANCE

$85 per hour

  • For one-off tasks or flexible

support as needed.

  • Minimum booking: 2 hours

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RUSH RATE

(EXISTING CLIENTS ONLY) URGENT PRIORITY SUPPORT

$110 per hour

  • Work required within less than 48 hours notice

  • Evening requests

  • Weekend work

  • Public holiday

(Charged separately from standard package hours)

Follow us on instagram @timebackbylaura

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Testimonials

I'm passionate about giving business owners their time back through dependable, stress-free support. But don’t just take our word for it, see what our clients are saying.

Working with Laura was always a pleasure.

She is highly organised, consistently professional, and always willing to step in and help with additional tasks and projects.

Laura has an excellent phone manner and communicates clearly and confidently with both clients and colleagues.

She is proactive in bringing forward new ideas to help grow the business and is fantastic when it comes to building strong relationships with customers.

Laura was a valuable asset to our team.

Mark

Manager / Owner

Laura is a highly skilled administration professional who implements effective and organised systems to manage day-to-day tasks, communications, and procedures. Her strong organisation and time management skills ensure all administrative tasks are completed efficiently and to a high standard, making collaboration seamless and easy.

During the time we worked together, Laura structured workloads effectively to ensure all projects were completed on time and with great attention to detail. She is reliable, proactive, and consistently demonstrates a high level of professionalism. I would confidently recommend Laura to any team seeking a capable and organised administrative professional.

Cheyne

Administration

Laura always demonstrates an exemplary character, attitude and work ethic. Accompany this with a willingness and ability to learn quickly on the job makes Laura a valuable asset to any organisation. Laura constantly goes above and beyond the scope of her role so she can maximise her positive impact.  Laura quickly moved from being a part of our casual teams to become a part of the leadership team in recognition of her constantly exceeding performance expectations. It was no surprise she excelled so well in the Swim Lesson team leader role after I move to a reciprocal centre.

 

I encourage anyone looking to engage Laura in employment not to underestimate her qualities and skillset. She has an immaculate attitude and character and will learn new systems or processes very quickly. As soon as she learns a system, she will inevitably suggest and implement efficiencies to better suit the business. Laura will be a huge asset to whomever she’s employed by.

Cameron

Centre Director

I have had the pleasure of working with Laura for over two years in a professional administrative environment. Throughout this time, I have found her to be highly professional and articulate in all her endeavours. She pays close attention to detail and demonstrates a strong commitment to her work, consistently taking pride in everything she does.

Laura is a hard worker who gives her all to every task. She is easy to connect with, making conversations seamless and productive, especially when it comes to resolving issues. I consider her a valuable colleague and highly recommend her.

Tammy

Administration

Contact Time Back by Laura

Thank you! Your enquiry has been sent successfully.

Address

Sunshine Coast QLD, Australia

Email

timebackbylaura@gmail.com

Ready To Get Your Time Back?

Stop spending valuable hours buried in administration and focus on what you do best.

More Time. Less Stress. Better Business.